About Us
Meet the team
Meet our head office team – they are the engine room of RYALT. Click on their image to learn more about these amazing people.
Richard Winch – Chairperson
Josephine Poland – Secretary and Manager
Vanessa Lang – Treasurer
Leia Senington
Maria Millicent Reyes – Executive Assistant
Lillian Haskins – Community Coordinator
Kaye Healey – Student Coach Coordinator
Byambaa Hill – Accounts administrator
Hall of Fame
Mereana Te Pere
Past trustee
Vijay Satyanand
Past trustee
Barry O’Donnell
Past Treasurer
Sandy Malherbe
Past trustee
Our Volunteers
The Heart of RYALT
Volunteers are the bedrock of RYALT. Their dedication and passion make our work possible. Without our amazing volunteers, we simply wouldn’t exist. They are the driving force behind our mission to empower adults and teenagers through literacy.
The Rewards of Volunteering
Volunteering with RYALT is an incredibly rewarding experience. Our volunteers gain immense satisfaction from:
- Making a real difference: By sharing their time and skills, volunteers directly impact learners’ lives, helping them achieve their literacy goals and build brighter futures.
- Building meaningful connections: Volunteers form strong bonds with their students, creating supportive and encouraging learning partnerships.
- Developing new skills: Volunteering provides opportunities to enhance coaching, communication, and interpersonal skills.
- Gaining a sense of purpose: Volunteers find fulfillment in contributing to their community and being a part of an organisation making a positive impact on people’s lives.
Meet Our Volunteers
We invite you to learn more about some of the individuals who make our work possible. Read the inspiring stories of our volunteers and discover the diverse ways they contribute to our work. Click or tap on the images below to learn more.
Saravana - IT and Web Support
Janet - RYALT Coach
Soham - RYALT Coach
Marianne - RYALT Coach
Hetty - RYALT Coach
Rory Dean - RYALT Ambassador
Interested in joining our team?
Visit our Supporters Hub (click or tap here) to learn more about volunteer opportunities and how you can make a difference.
Our story
Did you know, an estimated 1 in 10 adults and teenagers struggle with literacy?
Spurred on by this, Josephine, Vijay Satyanand and Richard Winch started the Trust (initially called the Adult Literacy Trust) in August of 2011, recognising the unmet need for daily literacy lessons for adults living in isolated rural areas was
not simply a local phenomenon, but a nationwide issue and, as such, needed a concerted, nationwide effort to address it.
The Trust has found video-conferencing methods a highly effective medium for teaching literacy. It is also fun for both tutors and learners. It is the only way we can train our volunteer coaches, who live all around NZ (two are even living overseas). However, we have also learned that mail and phone are often our best technologies.
With more and more students now having smartphones we are sometimes able to use those – the student can take a photo of their writing and the volunteer coach can share reading material by Zoom. Nonetheless most students cannot afford data and, because the Trust struggles to pay operating costs, it can only pay for student data when donations are received specifically for this.
In 2018 the Trust started working with teenagers, as an adult-literacy-prevention programme. In 2020 the decision was made to give working with teenagers much greater emphasis.
Chairperson
Richard Winch
Respected businessman with particular success in Information Technology management and in business process troubleshooting, and project recovery, especially in the IT sector. Has worked for IBM, Baycorp, Ford (US), Telstra and World Pay, amongst others. He is a founding trustee.
Josephine Poland
Active in adult literacy since 1994, previously manager of Auckland Adult Literacy Inc, which grew from one center to four centers under her management (2000 – 2007). Was a Literacy Aotearoa national tutor trainer from 2000 to 2006, but training and supervising tutors in the Auckland area from 1997. Qualified NZQA assessor and moderator, she has a BA in Education, Psychology and Computer Science, and a graduate diploma in Language Teaching to Adults. She is a founding trustee of the Rural Youth and Adult Literacy Trust.
Community Support Coordinator
Lillian Haskins
Te Arawa, Ngati Rangiwewehi, Ngati Ranginui
Lillian has been with the Rural Youth and Adult Literacy Trust since April 2022. Starting as a Support Coordinator, Lillian quickly transitioned into the role of Community Support Coordinator, where they oversee administration, logistics, volunteer coordination, and lead the Ambassador Team. Additionally, she manages the Contact Centre and spearheads marketing and promotion efforts.
A proud Port Waikato local since 2019, Lillian was drawn to the Trust due to her own personal experiences with literacy challenges – both her brother’s ongoing struggles with dyslexia and her son’s neurodiversity. These experiences fuel their passion for making a positive impact in the community. Lillian brings extensive managerial and people experience to the team, dedicated to supporting and empowering learners and volunteers across Aotearoa.
Coach and Student Coordinator
Kaye Healey
As the Student and Coach Coordinator for the Rural Youth and Adult Literacy Trust, my literacy experience has been shaped by both personal and international journeys. With a deep-rooted passion for education, I spent the last 12 years living and teaching in the United Arab Emirates, where I had the privilege of working with students from around the globe. These experiences, along with my life journey, have profoundly influenced my understanding of the diverse challenge’s students of all ages face, particularly in literacy.
I am strongly committed to supporting learners who struggle with literacy and to helping Volunteer Coaches and colleagues diversify their planning, resources, and teaching methods. My goal is to create a more inclusive and effective learning environment.
Guided by a belief in the gentle power of simplicity, I try to bring this philosophy into every aspect of my life and work. At RYALT, my aim is to foster an educational environment that is welcoming and nurturing, making learning and resources accessible, meaningful, and allowing each coach and student to grow and succeed at their own pace.
Executive Assistant
Maria Millicent Reyes (Milli)
Milli has been an executive assistant for over a decade. As a crochet artist and single mom, Milli developed a knack for focusing on multiple projects and always coming up with creative solutions. She thrives on finding ways to make complex ideas simple, which helps deliver results and build strong working relationships. But beyond the spreadsheets and deadlines, Milli is driven by a passion to bring creativity and enthusiasm to everything she does, whether it’s a work project or a new crochet pattern.
Accounts Administrator
Byambaa Hill
Byambaa has been with RYALT since 2018 as an accounts administrator. Starting as a volunteer, she transitioned into an employee role in 2019. In this role, Byambaa ensures that all financial records are accurate, and that grant money is tracked and spent on the purpose for which it is donated, supporting the smooth operation of the organization.
Originally from Mongolia, Byambaa married a New Zealander and has been a resident of New Zealand for the past 10 years. Passionate about numbers and financial management, her journey from volunteer to key team member reflects a deep commitment to supporting the organization’s goals and its community.
RYALT Ambassador
Rory Dean
Hi! I’m Rory. I’m really proud to be an ambassador for RYALT. Originally from rural Southwest Scotland, I am lucky enough to now call Northland my home. I am passionate about doing what I can to aid RYALT’s cause – literacy is the foundation of social inclusion and mobility. Our literacy coaches’ commitment to the cause impresses me every time I interact with them.
My daily life is a hectic mix of practicing as a rural veterinarian, spending time with my amazing partner Mel and our two crazy fox terriers as well as staying active – I play football and run half marathons (albeit slowly)!
RYALT Coach
Hetty
Originally from the Netherlands, Hetty is a trained special-needs teacher, artist and a committed volunteer. As English is her second language, she understands the complexities and challenges of learning a new language. Offering an empathetic lens as a Literacy Coach with the RYALT, she has contributed over 240 coaching hours.
One of Hetty’s strengths is her ability to create a personalised and comforting environment for her students. She enjoys tailoring lessons to their individual interests, understanding its importance in keeping them engaged and fostering meaningful connections. Hetty also values patience, open-mindedness and appreciating her students’ perspectives, allowing her to continuously learn and broaden her horizons.
RYALT Coach
Marianne
Marianne is a dedicated Literacy Coach with RYALT, having coached for over 580 hours. She brings in a wealth of volunteering experiences in teaching, organising cooking and craft courses, and assisting immigrant women across Europe and New Zealand. Marianne was inspired to join the organisation in 2019 following a Seven Sharp report, highlighting the work of RYALT. She has since made a memorable impact on the students she has worked with. She values the mutual learning that comes with each student, and cherishes the ongoing relationships she has formed. Her flexibility, creativity and kindness help her meet the unique needs of each student. She finds joy in contributing to their personal growth while furthering her passion for languages and learning.
IT and Web Support
Saravana
I began my career in IT like many fellow Tamilians, diving headfirst into the world of technology. Decades later, it has grown into more than just a profession—it’s become my hobby. Whether at work or in my personal life, I find it hard to separate the two because I truly love what I do.
Beyond my professional life, I have a passion for coaching young talents, sharing my experience, and helping them grow. I also enjoy spending time outdoors—cycling, trekking, and exploring the woods, love humour and music.
As a volunteer for RYALT, I set up the 10 Minute English website, created the Coach Training moodle learning portal, and continue to find solutions to various challenges in the IT domain.
Why do I volunteer? The satisfaction of solving problems—whether they’re caused by people or machines—drives me. Helping others brings me a deep sense of fulfillment, and I feel it’s a small way to repay a country where IT resources are so valuable, and that I’m grateful to call home.
RYALT Coach
Soham
Driven by a desire to give back to the community while nurturing students, Soham joined the organisation as a Literacy Coach in February 2024. Since then, she has made a significant impact, having coached 3 students.
With extensive experience in customer service, Soham excels at building meaningful connections with her students. Her bubbly energy and willingness to learn more about her students’ hobbies make her approachable and helps her build rapport.
In her free time, Soham enjoys playing the guitar, tennis and reading. She is an animal lover and a self-proclaimed coffee addict, bringing positivity and cheerfulness into her role.
RYALT Coach
Janet
Janet is a passionate adult literacy and numeracy teacher, bringing in over 30 years of teaching experience to RYALT. Currently based in Auckland, Janet is retired but continues to make a significant impact to her community through volunteering. In her role as a Literacy Coach, she assists adult learners improve and enhance their literacy skills through online lessons.
Janet believes in working alongside her students, promoting their independence rather than directing their learning. She values building respectful relationships and creating an empowering environment where students feel confident to grow and succeed in their learning.
Vanessa Lang
Vanessa has a B.Com from University of Otago and is currently Senior Governance Manager with ANZ. Prior to that she worked in the UK and NZ as a senior compliance analyst in a variety of financial services industries. Vanessa is passionate about adult literacy due to family history, knowing that adults must choose to go to class, and attending class always means taking time away from the important adult responsibilities of work and family. Personal goals provide adults with the motivation to make that choice, and it is really rewarding to see.
Leia Senington
Leia had her initial board experience on the Franklin Youth Advisory Board. She is a passionate young professional who has been working in the health sector for over six years. Her love for working with people to achieve excellent outcomes developed when she got a job in disability services while studying her undergraduate degree. Leia later went on to pursue a Postgraduate Diploma in Social and Community Leadership and then a Masters in Public Policy at the University of Auckland. Her aim is to contribute to ensuring everyone in Aotearoa has equitable access to education by utilizing social innovation and promoting the sharing of knowledge. In her spare time Leia has been involved with several non-profit projects and programmes, and adores spending time with her two greyhounds.
Past Trustee
Mereana Te Pere – Waitaha, Tapuika, Ngati Ranginui
Mereana was a trustee for a year, 2022 to 2023. Sadly for RYALT she left to return to the Bay of Plenty to serve her iwi and hāpori (community) more. While she was with us she contributed a great deal of value to our understanding and resources. She comes from an education and health background, with experience working amongst Maori and Pacific communities. Her previous commitments and roles have concentrated on educational success and strengthening of social structures amongst the most disenfranchised communities. She currently works as a Maori Health Promotion Strategist with the Health Promotion Forum of NZ, working to minimise and eliminate the barriers that hinder quality of health for Maori and other people. She is also active in promoting anti-racism and social justice efforts, and supporting the progress of her iwi and wider whanau.
Past trustee
Vijay Satyanand
Retired from the Board in 2018 but continued as an advisor to the Trust. Consultant. Vijay brings a wealth of experience from the areas of strategic planning, logistics, event management, group facilitation & mediation. He has a deep regard for the work that is carried out by the Rural Youth and Adult Literacy Trust and is committed to the Trust’s success. Vijay was a founding Trustee & the first Chairperson. Vijay is the brother of Arnand Satyanand, a past governor general, and brings the same enthusiasm, skill and integrity with him.
Past Treasurer
Barry O’Donnell
University Degree in Commerce. Qualified as an Accountant. Accountant with Deloittes in England for 3 years, Finance manager in Middle East for 5 years, Accountant/Company Secretary in NZ for 4 years. Group GM Administration for NZ Dairy Group for 15 years – heavily involved in industry restructure. Director of Shareholder Services for Fonterra for 3 years, including responsibility for the tanker fleet, managing 1750 staff. Consulting work mostly in the dairy industry with assignments having been in NZ, Australia, USA, Chile and Russia. Barry joined the Trust in October 2015 and retired at the end of 2021. His contribution during that period was significant.
Past trustee
Sandy Malherbe
Sandy is a governance professional who worked for many years in the financial services industry in Australia. After moving to New Zealand in 2011, he worked for Fonterra, RD1 (Farmsource) and LIC in various senior governance roles. Sandy joined the Trust in mid-2018 and resigned at the end of 2019 to move back to Australia. During that time, he contributed a great deal to the development of a more comprehensive marketing plan.
Pat Poland
Retired Principal of Deanwell Primary School in Hamilton, past president of the Waikato Principals’ Association, past communications officer for the Waikato Principals’ Association. Pat was a teacher for 37 years and a principal for 30 years. He has a strong interest in supporting parents so they can participate fully in their children’s education. Pat joined the trust in November 2013 and retired at the end of 2016. He is Jo Poland’s brother.